Click on one of the links below to view a past or current newsletter. If you would like to receive support news, or if you have a question or suggestion for an upcoming issue, contact support@meta-comm.com.
July 2008 Edition
Feature Spotlight: Workgroups 2008 Preview
Q&A with Technical Support: Using Auto login
Smart Tip of the Month: Creating New Records with MetaScript
Additional Resources: Microsoft SQL 2005 Upgrade Resources
Knowledge Builder: New Articles
Read more…
June 2008 Edition
Feature Spotlight: Job Profitability SQL Report
Q&A with Technical Support: Database Backup Report
Smart Tip of the Month: Identifying Empty Fields with MetaScript
Additional Resources: Microsoft SQL Server Maintenance Plan Resources
Knowledge Builder: New Articles
Read more…
May 2008 Edition
Feature Spotlight: New Collaborative User Functionality
Q&A with Technical Support: Windows 2000 Support
Smart Tip of the Month: Totaling Columns in Editable Grids
Additional Resources: Microsoft .NET Framework 3.5
Knowledge Builder: New Articles
Read more…
April 2008 Edition
Feature Spotlight: Lengthened Fields
Q&A with Technical Support: Searching Estimates
Smart Tip of the Month: Stopping All Services for Maintenance Tasks
Additional Resources: Windows Sysinternals
Knowledge Builder: New Articles
Read more…
March 2008 Edition
Feature Spotlight: Email Enhancements
Q&A with Technical Support: Permissions for Acrobat Plug-in
Smart Tip of the Month: Mark up Costs to set Pricing
Additional Resources: Window Switching Shortcut
Knowledge Builder: New Articles
Read more…
February 2008 Edition
Feature Spotlight: Expanded OpenURI Capability
Q&A with Technical Support: Change the Data Storage Location
Smart Tip of the Month: Using the Job Manager API
Additional Resources: OS X Leopard Shortcuts
Knowledge Builder: New Articles
Read more…
January 2008 Edition
Feature Spotlight: Date Range Search in Workday Summary
Q&A with Technical Support: Session Timeouts
Smart Tip of the Month: Copy Records in Virtual Ticket
Additional Resources: Upgrading Windows 2000 to Windows 2003
Knowledge Builder: New Articles
Read more…
December 2007 Edition
Feature Spotlight: Workflow Scheduling to Document Type Forms
Q&A with Technical Support: Changing the Date Format in Workgroups Portal
Smart Tip of the Month: Preventing Actions on Records
Additional Resources: Invoicing Documentation Available Online
Knowledge Builder: New Articles
Read more…
November 2007 Edition
Feature Spotlight: DSM for Windows
Q&A with Technical Support: Un-post an Invoice
Smart Tip of the Month: Set Additional Information to Assignment Tickets
Additional Resources: Parallels and VMWare Fusion
Knowledge Builder: New Articles
Read more…
October 2007 Edition
Feature Spotlight: Invoicing in Workgroups Portal
Q&A with Technical Support: Modifying SQL Reports
Smart Tip of the Month: Multiple Page Printing Solution
Additional Resources: .NET Framework 2.0 Redistributable
Knowledge Builder: New Articles
Read more…
September 2007 Edition
Feature Spotlight: Use Hybrid Disk Option
Q&A with Technical Support: Sorting a Static List via MetaScript
Smart Tip of the Month: Adding File Collectors to Editable Grids
Additional Resources: JavaScript Resource
Knowledge Builder: New Articles
Read more…
August 2007 Edition
Feature Spotlight: New Advanced Workflow and Scheduling
Q&A with Technical Support: Add Collaborative Users without Administrator Privileges
Smart Tip of the Month: Double-click to Edit
Additional Resources: AWS 4.0 Documentation
Knowledge Builder: New Articles
Read more…
July 2007 Edition
Feature Spotlight: Extracting PowerPoint Notes
Q&A with Technical Support: Getting Keywords from XMP
Smart Tip of the Month: Commenting on a PDF with Acrobat Reader
Additional Resources: New Documentation Home
Knowledge Builder: New Articles
Read more…
June 2007 Edition
Feature Spotlight: Collaborative User as a Producer
Q&A with Technical Support: Renaming a Find
Smart Tip of the Month: Import your Cumulus Catalogs
Additional Resources: Lose the Extra Keyboards
Knowledge Builder: New Articles
Read more…
May 2007 Edition
Feature Spotlight: Licenses in Use
Q&A with Technical Support: Building a To-Do List for Workflow Scheduling
Smart Tip of the Month: Configuring a Date Range Find with MetaScript
Additional Resources: Crystal Report Conversion Resources
Knowledge Builder: New Articles
Read more…
April 2007 Edition
Feature Spotlight: Import and Export Finds
Q&A with Technical Support: Setting Group Permissions in Image Portal
Smart Tip of the Month: Automatically Create a Folder Structure
Additional Resources: Microsoft SQL Server 2005 Service Pack Info
Knowledge Builder: New Articles
Read more…
March 2007 Edition
Feature Spotlight: Search Text in Word and Excel Files
Q&A with Technical Support: Daylight Saving Time Info
Smart Tip of the Month: Using Jump Links in Production Portal Queries
Additional Resources: Accounting Integration Configuration
Knowledge Builder: New Articles
Read more…
February 2007 Edition
Feature Spotlight: SQL 2005 Support Preview
Q&A with Technical Support: Quick Search with Contains
Smart Tip of the Month: Backup Procedures for SQL 2005
Additional Resources: Creating Reporting Services Reports
Knowledge Builder: New Articles
Read more…
January 2007 Edition
Feature Spotlight: Archiving with the Rimage Helper
Q&A with Technical Support: Cost Center Task Assignments
Smart Tip of the Month: Hard Copy Proofing Scenario
Additional Resources: Disk Burning
Knowledge Builder: New Articles
Read more…
December 2006 Edition
Feature Spotlight: Inactive Users
Q&A with Technical Support: Setting Up the Collaborative Appearance
Smart Tip of the Month: MetaScript Example - Display a Decimal field value
Additional Resources: Setting up an SMTP Server
Knowledge Builder: New Articles
Read more…
November 2006 Edition
Feature Spotlight: Dashboard Worklists
Q&A with Technical Support: Correcting Accidental Archives
Smart Tip of the Month: Saving Production Portal Finds
Additional Resources: VMWare Server
Knowledge Builder: New Articles
Read more…
October 2006 Edition
Feature Spotlight: Mac OS X Finder Plug-in
Q&A with Technical Support: Using the Quick Search
Smart Tip of the Month: Create your own Find Categories
Additional Resources: More Contextual Menu Plug-ins
Knowledge Builder: New Articles
Read more…
September 2006 Edition
Feature Spotlight: Email Notifications
Q&A with Technical Support: Setting up Proofer File Type Associations
Smart Tip of the Month: Reports with SQL Reporting Services
Additional Resources: SQL Reporting Services Information
Knowledge Builder: New Articles
Read more…
August 2006 Edition
Feature Spotlight: Digital Resources Explorer
Q&A with Technical Support: Setting up Media Profiles
Smart Tip of the Month: Filtering Notification Recipients
Additional Resources: Archiving Best Practices Guide
Knowledge Builder: New Articles
Read more…
July 2006 Edition
Feature Spotlight: Virtual Ticket 7.0 Overview
Q&A with Technical Support: Server Configurator Tool
Smart Tip of the Month: Using MetaScript with Finds
Additional Resources: Online Help to the Rescue
Knowledge Builder: New Articles
Read more…
June 2006 Edition
Feature Spotlight: New Production Portal Features
Q&A with Technical Support: Client Setup with the Portal Integration Tool
Smart Tip of the Month: Let Production Portal Do the Typing
Additional Resources: Improving IIS Performance with Compression
Knowledge Builder: New Articles
Read more…
May 2006 Edition
Feature Spotlight: New Virtual Ticket Administrator Alignment Tools
Q&A with Technical Support: Creating a Navigation Bar
Smart Tip of the Month: Associator Example - Document Type Records
Additional Resources: Install a Sample Database
Knowledge Builder: New Articles
Read more…
April 2006 Edition
Feature Spotlight: Import Picture Support for JPEGs
Q&A with Technical Support: Thumbnailing Assistance with QuickTime
Smart Tip of the Month: Duplicating a Form in Virtual Ticket Administrator
Additional Resources: ODBC Connectivity to UPS WorldShip
Knowledge Builder: New Articles
Read more…
March 2006 Edition
Feature Spotlight: Virtual Ticket Printing Enhancements
Q&A with Technical Support: Locate and Reuse Estimate Templates
Smart Tip of the Month: Create Your Own SQL View
Additional Resources: Integrate Your Shipping
Knowledge Builder: New Articles
Read more…
February 2006 Edition
Feature Spotlight: Mass Form Import/Export
Q&A with Technical Support: Production Portal Cost Group
Smart Tip of the Month: Search Via MetaScript
Additional Resources: Regular Expression Tutorial
Knowledge Builder: New Articles
Read more…
January 2006 Edition
Feature Spotlight: Personalized Global Finds
Q&A with Technical Support: Entering Multiple Components at One Time
Smart Tip of the Month: Virtual Document Groups
Third Party Software: Revised Documentation
Support Bookshelf: New Articles
Read more…
December 2005 Edition
Feature Spotlight: Virtual Ticket Administrator X Preview
Q&A with Technical Support: Jump from Virtual Ticket to Production Portal
Smart Tip of the Month: Job Close and Re-open Permissions
Third Party Software: SQL Query Tools
Support Bookshelf: Microsoft Virtual Labs
Read more…
November 2005 Edition
Feature Spotlight: Improved Compatibility with Citrix
Q&A with Technical Support: Associator Example - Sorting Help
Smart Tip of the Month: Creating a Slideshow
Third Party Software: GraphicConverter X
Support Bookshelf: AppleScript for Absolute Starters
Read more…
October 2005 Edition
Feature Spotlight: Create a File using MetaScript
Q&A with Technical Support: DBO Permissions
Smart Tip of the Month: MetaScript Example - Build a Notes History
Third Party Software: Remote Desktop via Timbuktu
Support Bookshelf: DevGuru
Read more…
September 2005 Edition
Feature Spotlight: Virtual Ticket Recent Additions
Q&A with Technical Support: Workflow Scheduling Stage Reset
Smart Tip of the Month: Virtual Ticket Web Server Hidden Fields
Third Party Software: AppleScript GUI Scripting
Support Bookshelf: .ASP Forums
Read more…
August 2005 Edition
Feature Spotlight: Cost Permission
Q&A with Technical Support: Production Portal System Requirements
Smart Tip of the Month: Finding Deleted Items
Third Party Software: Microsoft SQL Server Reporting Services
Support Bookshelf: SQL Pocket Guide
Read more…
July 2005 Edition
Feature Spotlight: Viewing Extended Info
Q&A with Technical Support: QuickBooks Export on Customer Name
Smart Tip of the Month: Notifications Forwarded to Email
Third Party Software: OS X PDF Workflow
Support Bookshelf: SQL Course
Read more…
June 2005 Edition
Feature Spotlight: Job Manager Web Portal Beta
Q&A with Technical Support: .VTS Files
Smart Tip of the Month: Extended Preview Printing
Third Party Software: Cache Cleaning
Support Bookshelf: JavaScript Tutorial
Read more…
May 2005 Edition
Feature Spotlight: A Splash of Color
Q&A with Technical Support: QuickBooks Export Using Classes
Smart Tip of the Month: AppleScript – Creating a Job Folder
Third Party Software: Tutorial Creation Software - Freeware
Support Bookshelf: OSX Help
Read more…
April 2005 Edition
Feature Spotlight: Enhanced LDAP Solution
Q&A with Technical Support: Personal Touches
Smart Tip of the Month: Create a Job Folder
Third Party Software: Automating Windows Tasks
Support Bookshelf: Storage Forum
Read more…
March 2005 Edition
Feature Spotlight: Revealing Your Assets
Q&A with Technical Support: Virtual Ticket OS X Auto Upgrade
Smart Tip of the Month: Custom Grid Construction
Third Party Software: ExtremeZ-IP
Support Bookshelf: Windows Server 2003 Security
Read more…
February 2005 Edition
Feature Spotlight: OS X Interface Enhancements
Q&A with Technical Support: Server Security Settings
Smart Tip of the Month: Creating Lightboxes
Third Party Software: Networking Tools
Support Bookshelf: SQL Tutorials
Read more…
January 2005 Edition
Feature Spotlight: Utilizing the Sample Database
Q&A with Technical Support: Shrinking Log Files
Smart Tip of the Month: Automatically Display the Proper Form
Third Party Software: Microsoft Visio
Support Bookshelf: JDF Forum
Read more…
December 2004 Edition
Feature Spotlight: Processing Log
Q&A with Technical Support: Important Key Combinations
Smart Tip of the Month: Let Your Path be Known
Third Party Services: Data Recovery
Support Bookshelf: Macintosh Resource
Read more…
November 2004 Edition
Feature Spotlight: Job Charges with SQL SDK
Q&A with Technical Support: Getting Current User Information
Smart Tip of the Month: Data Entry Wizard
Third Party Software: SyBrowser v6.1 SQL Querying Tools
Support Bookshelf: JavaScript Teach-nology
Read more…
October 2004 Edition
Feature Spotlight: RealTimeProof Support
Q&A with Technical Support: Proper Terminal Services Configuration
Smart Tip of the Month: Authenticate Using LDAP
Third Party Software: Accounting Support
Support Bookshelf: Terminal Server Resources
Read more…
September 2004 Edition
Feature Spotlight: Virtual Ticket Custom Queries
Q&A with Technical Support: Associating File Types
Smart Tip of the Month: Formatting Fields for Currency
Third Party Software: End User Training Tool
Support Bookshelf: Bag of SQL Tricks
Read more…
August 2004 Edition
Feature Spotlight: Looking at a Slice of History
Q&A with Technical Support: Log Shipping as a Failover Solution
Smart Tip of the Month: Display Employee Name based on the Employee Number
Third Party Software: Windows 2003 - Remote Desktop for Administration
Support Bookshelf: Additional Log Shipping Resources
Read more…
June/July 2004 Edition
Feature Spotlight: Illustrator CS/InDesign Support
Q&A with Technical Support: Order Acknowledgement Amount Totals
Smart Tip of the Month: Choosing Contact Information
Third Party Software: WinRAR
Support Bookshelf: Microsoft SQL Server 2000 Resource Kit
Read more…
May 2004 Edition
Feature Spotlight: Changing Volume Properties
Q&A with Technical Support: Grid Field Sorting
Smart Tip of the Month: Numbering Sequences
Third Party Software: Ethereal
Support Bookshelf: How It Works
Read more…
April 2004 Edition
Feature Spotlight: Job Profitability Report
Q&A with Technical Support: Adding Activities to Workflow Scheduling
Smart Tip of the Month: Selecting Multiple Items from a Popup Menu
Third Party Software: Microsoft Query
Support Bookshelf: Crystal Report Forum
Read more…
March 2004 Edition
Feature Spotlight: Feature Preview – Four Decimal Places
Q&A with Technical Support: Daily InterSync Activity Reports
Smart Tip of the Month: Sending Email Using SQL Scripts
Third Party Software: Araxis Merge
Support Bookshelf: Windows Storage Guide
Read more…
February 2004 Edition
Feature Spotlight: Partial Billing – Summary or Itemized?
Q&A with Technical Support: Creating Multiple Database Environments
Smart Tip of the Month: Use Different Price Structures
Third Party Software: Transact SQL Debugger
Support Bookshelf: Windows Event Repository
Read more…
January 2004 Edition
Feature Spotlight: Enhanced Management Console
Q&A with Technical Support: These Days AREN’T a Changin’
Smart Tip of the Month: Trading Characters
Third Party Software: MSDE Query Tool
Support Bookshelf: SQL Forums
Read more…
December 2003 Edition
Feature Spotlight: Virtual Ticket Production Pack 2.5
Q&A with Technical Support: Efficient Notifications
Smart Tip of the Month: Creating Form Templates with MetaScript
Third Party Software: VMWare Workstation
Support Bookshelf: SQL In Three Days
Read more…
November 2003 Edition
Feature Spotlight: Job Manager 3.5 Preview – Partial Billing
Q&A with Technical Support: Get More Rights
Smart Tip of the Month: Timing is Everything
Third Party Software: Run As Professional
Support Bookshelf: Windows 2000 Server
Read more…
October 2003 Edition
Feature Spotlight: Virtual Ticket 5.5 Buttons
Q&A with Technical Support: Jump Around
Smart Tip of the Month: Making and Reusing Static Lists
Third Party Software: Adobe Acrobat 6.0 Professional
Support Bookshelf: Forum Resource
Read more…
September 2003 Edition
Feature Spotlight: MetaScript Additions
Smart Tip of the Month: Associator Example
Q&A with Technical Support: Stored Files
Third Party Software: Disk Imaging Software
Support Bookshelf: Workflow Resource
Read more…
August 2003 Edition
New Feature Spotlight: Exporting Search Results
Q&A with Technical Support: Setting your Sights in the Associator
Smart Tip of the Month: Making Job and Estimate Templates
Third Party Software: The Watchful Eye of MOM
Support Bookshelf: NAS and SANs Information Online
Read more…
July 2003 Edition
New Feature Spotlight: Using AppleScripts
Q&A with Technical Support: Query User Charges
Smart Tip of the Month: Printing to PDF
Third Party Software: Crystal Enterprise
Support Bookshelf: Operational Excellence
Read more…
June 2003 Edition
New Feature Spotlight: Virtual Ticket Release Preview
Q&A with Technical Support: Attaching Digital Resources to Email
Smart Tip of the Month: Using MetaScript Loops and Indexes
Third Party Software: OpenLink Software ODBC Driver
Support Bookshelf: Guru’s Guide
Read more…
May 2003 Edition
New Feature Spotlight: Referenced Searching
Q&A with Technical Support: Duplicating Virtual Ticket Records
Smart Tip of the Month: Printing Extended Previews from Macintosh
Third Party Software: Automated File Actions with Photoshop Droplets
Support Bookshelf: Mac OS X Tutorials
Read more…
April 2003 Edition
New Feature Spotlight: Electronically Move Jobs in Job Manager 3.0
Q&A with Technical Support: Server Side Scripting
Smart Tip of the Month: Batch Update of Form Information
Third Party Software: Remote Control Software
Support Bookshelf: Remote Access through VPN
Read more…
March 2003 Edition
New Feature Spotlight: Room with a View, Invoice Backdating
Q&A with Technical Support: System Requirement Changes
Smart Tip of the Month: Set up a SQL Maintenance Plan
Third Party Software: Markzware FlightCheck
Support Bookshelf: Help on the Internet
Read more…
February 2003 Edition
New Feature Spotlight: Associator Plug-in
Q&A with Technical Support: Slammer SQL Worm
Smart Tip of the Month: Privileges for Digital Resource Deletion
Third Party Software: Spell Checking
Support Bookshelf: Windows 2000, AppleScript References
Read more…
January 2003 Edition
New Feature Spotlight: LZW Compression Support, Batch Printing and Deleting
Q&A with Technical Support: Filtering Files and Folders
Smart Tip of the Month: Printing through MetaScript
Third Party Software: PeachTree Complete 2003
Support Bookshelf: Internet Information Server Guides
Read more…
December 2002 Edition
New Feature Spotlight: Production Pack Auto-Upgrade, Global Find Shortcuts
Q&A with Technical Support: FTP Logs Uploader
Smart Tip of the Month: InterSync Configuration Information
Third Party Software: Necessary Third-Party Software
Support Bookshelf: Operating System References
Read more…
November 2002 Edition
New Feature Spotlight: PDF/PowerPoint Thumbnails, Management Console
Q&A with Technical Support: WebServer Security
Smart Tip of the Month: Using SQL Views
Third Party Software: Script Debugger
Support Bookshelf: AppleScript References
Read more…
October 2002 Edition
New Feature Spotlight: AppleScript
Q&A with Technical Support: InterSync, Variance Analysis
Smart Tip of the Month: MetaScript Examples
Third Party Software: Crystal Reports
Support Bookshelf: Third Party References
Read more…
September 2002 Edition
New Feature Spotlight: Quick Jump, Control Button Functionality
Smart Tip of the Month: Archiving
Q&A with MetaSupport: User Access, Delayed Thumbnailing
Support Bookshelf: SQL References
Read more…
August 2002 Edition
New Feature Spotlight: Customized Grids, Extended Previews
Smart Tip of the Month: Test Your Upgrade
Q&A with MetaSupport: Automatic Upgrades, Database Links
Support Bookshelf: MetaScript Resources
Read more…