Support News

July 2008 Edition

Feature Spotlight: Workgroups 2008 Preview
Q&A with Technical Support: Using Auto login
Smart Tip of the Month: Creating New Records with MetaScript
Additional Resources: Microsoft SQL 2005 Upgrade Resources
Knowledge Builder: New Articles

Feature Spotlight: Workgroups 2008 Preview

If you have visited the MetaCommunications website recently, you may have noticed the banner announcing the upcoming release of Workgroups 2008. Some features of the upcoming release include fully functional administrative capabilities in the Windows version of Virtual Ticket and Digital Storage Manager, universal binaries of the Virtual Ticket and Digital Storage Manager Mac OSX clients, home page customization in Workgroups Portal, reporting enhancements, the ability to create new folder records from the find results window and much, much more. Stay tuned to the website and this newsletter for release announcements.

Q&A with Technical Support: Database Backup Report

What is the Auto login feature that is shown when setting up email notifications in Approval Manager?

The auto login feature, which can be enabled in the email notification setup section of Approval Manager, is meant to provide Collaborative Users who may not regularly log in to the system an easy way to access Approval Manager without having to keep track of their credentials. When a collaborative user receives an email indicating they have a proof to review, the link to the proof contains additional information which will authenticate the user into the system automatically.

For more information visit:
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16328

Smart Tip of the Month: Example - Creating New Records with MetaScript

Suppose you want to be able to generate new database records from a Virtual Ticket form you use as a centralized point of data entry. With the CreateTicket() MetaScript function, folder type and/or document type records can be created automatically by simply passing the necessary information to the function. MetaCommunications Knowledge Base Article 16327 contains a usage example and a form which incorporates the function into a reusable example.

For more information visit:
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16327

Additional Resources: Microsoft SQL 2005 Upgrade Resources

If you currently use Microsoft SQL Server 2000, at some point you may consider upgrading to SQL Server 2005 to take advantage of new technology, new features or to be on the latest software. Several online resources are available which will help you through the process of upgrading your current SQL Server version to the latest.

The following websites provide good information on the topic of upgrading: http://www.microsoft.com/technet/prodtechnol/sql/2005/sqlupgrd.mspx
http://searchsqlserver.techtarget.com/general/0,295582,sid87_gci1188595,00.html#
http://searchsqlserver.techtarget.com/general/0,295582,sid87_gci1175006,00.html

Knowledge Builder

New articles this month

16327 - MetaScript Example - Using the CreateTicket function
This article provides an example for using MetaScript to create new document type or folder type records.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16327

16328 - Setting up auto login for Approval Manager collaborative users
This article describes how to configure Approval Manager so that collaborative users can bypass the login screen using the auto login functionality.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16328

16329 - Displaying the record creator's name
This article provides an example of how to retrieve and display the name of the user who created the record.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16329

16330 - MetaSQLMail job fails after SQL Server name has changed
This article describes a problem that can occur if the name of the server that SQL Server is installed on has been changed.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16330




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