Support News

May 2008 Edition

Feature Spotlight: New Collaborative User Functionality
Q&A with Technical Support: Windows 2000 Support
Smart Tip of the Month: Totaling Columns in Editable Grids
Additional Resources: Microsoft .NET Framework 3.5
Knowledge Builder: New Articles

Feature Spotlight: New Collaborative User Functionality

Beginning in Package 157, collaborative users in Approval Manager who have proof management permissions can now also create new collaborative users. This functionality allows greater flexibility to collaborative users who are managing the proof to add additional collaborative users who are not already set up in the system to stages in a proof.

For more information visit:
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16322

Q&A with Technical Support: Windows 2000 Server Support

When will support for Windows 2000 Server end for Workgroups?

Beginning in Package 158, which was recently released, the MetaCommunications Application Server software no longer runs on servers running Windows 2000 Server. In Package 158, the Application Server makes use of new Microsoft .NET technology which is not supported in Windows 2000. Windows 2000 is also towards the end of its supported life by Microsoft, as they are no longer making service packs or hot-fixes for this operating system.

Any customers on Meta Assurance, and planning migration strategies to Microsoft Windows Server 2003, are welcome to contact MetaCommunications Support with questions. MetaCommunications also offers turnkey server hardware/software bundles to simplify migration.

For more information visit:
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16309

Smart Tip of the Month: Example - Totaling Columns in Editable Grids

As we have demonstrated in previous newsletters, the editable grid is a useful tool for entering information into the database. When using numeric values in an editable grid, totaling one of the columns in your editable grid is a likely need. However, totaling a column in the grid requires more than the standard Field('A') + Field('B') scripting many are accustomed to. Some additional MetaScript must be used to make sure all rows in the column are part of the final total. Knowledge Base Article 16323 contains an example script for totaling an editable grid column.

For more information visit:
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16323

Additional Resources: Microsoft .NET Framework 3.5

As we mentioned in this month's Q&A section, beginning with package 158, Workgroups software relies on new Microsoft .NET Framework 3.5 functionality which isn't supported by Windows 2000 Server. Before you upgrade to package 158, you will need to make sure your server is running Windows 2003 and that Microsoft .NET Framework 3.5 is installed. A redistributable package is available for download on the Microsoft web site.

For more information visit:
http://www.microsoft.com/downloads/details.aspx?FamilyID=333325FD-AE52-4E35-B531-508D977D32A6

Knowledge Builder

New articles this month

16295 - Server Installer .NET requirements
This article describes the Microsoft .NET Framework system requirement for the Server Installer software.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16295

16309 - Support ending for Windows 2000 Server
This article provides details regarding the end of support for Windows 2000 Server.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16309

16322 - Giving a Collaborative User proof management capabilities
This article describes how to give an Approval Manager collaborative user the ability to manage proofs.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16322

16323 - MetaScript Example - Totaling a column in an Editable Grid
This article contains a MetaScript example for totaling a decimal or integer column in an Editable Grid.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16323




Miss an issue of the MetaCommunications Support News? All back issues are available at:
http://www.meta-comm.com/support/support_news.htm.

Have an idea or topic you would like covered in the MetaCommunications Support News? Send your ideas, topics and comments to:
support@meta-comm.com

  Download this newsletter



THE INFORMATION PROVIDED IN THE METACOMMUNICATIONS SUPPORT NEWS IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. METACOMMUNICATIONS DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL METACOMMUNICATIONS OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF METACOMMUNICATIONS OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.