November 2007 Edition
Feature Spotlight: DSM for Windows
Q&A with Technical Support: Un-post an Invoice
Smart Tip of the Month: Set Additional Information to Assignment Tickets
Additional Resources: Parallels and VMWare Fusion
Knowledge Builder: New Articles
Feature Spotlight: DSM for Windows
With the release of Package 156, Digital Storage Manager is now available cross platform. A fully functioning Digital Storage Manager Windows client is now available as well as a DSM enabled version of Virtual Ticket for Windows. In addition, a new archiving helper has been added to give support to the Nero media burning software.
For more information visit:
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16297
Q&A with Technical Support: Un-post an Invoice
How can I change an invoice after it has been posted?
In previous versions of Job Manager, once an invoice was Posted, it was locked from further editing. Beginning in Package 155, an 'Un-post' option is available in the Invoice Journal window which allows you to un-post any Posted invoice. Alternatively, if you would rather not un-post an invoice, a correction invoice can be created for any Complete Final invoice.
For more information visit:
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16299
Smart Tip of the Month: Setting Additional Job Information on Assignment Tickets
In Advanced Workflow and Scheduling 4.0 it is possible through the data structure configuration to specify any additional information from the Job that should appear on the assignment tickets that make up a users to-do list. For example, suppose you want to display the customer name and an internal job code on each assignment ticket. By modifying the data structure configuration, it is easy to pass this information to both the Assignment and Assignments Complete tickets. See Knowledge Base article 16298 for an example of how to modify this configuration.
For more information visit:
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16298
Additional Resources: Parallels and VMWare Fusion
Don't have any additional hardware to set up a test server? With the capability of running Windows on an Intel based Mac, you may consider setting up a test server with Parallels or VMWare Fusion. Both products give you the ability to install and run an instance of Windows while running your OS X operating system. If you are already a user of VMWare elsewhere in your organization, you can transfer virtual machines between platforms without any conversion.
For more information visit:
http://www.parallels.com/
http://www.vmware.com/products/fusion//
Knowledge Builder
New articles this month
16297 - Un-posting an invoice
This article describes a new feature of un-posting an invoice in the Invoice Journal page of Job Manager.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16297
16298 - Passing additional information to Assignment tickets
This article provides an example related to the Advanced Workflow and Scheduling solution that allows additional information to be passed from record to the corresponding Assignment ticket.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16298
16299 - Using the Nero media profile
This article describes how to enable the new Nero media profile for Digital Storage Manager.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16299
16300 - Using Fill Items in a New Invoice
This article describes the functionality of the Fill Items link in the Create Invoice page of Workgroups Portal.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16300
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