Support News

September 2006 Edition

Feature Spotlight: Email Notifications
Q&A with Technical Support: Setting up Proofer File Type Associations
Smart Tip of the Month: Reports with SQL Reporting Services
Additional Resources: SQL Reporting Services Information
Knowledge Builder: New Articles


Feature Spotlight

Email Notifications

MetaCommunications Production Portal provides a method to notify new users of their login credentials and send Approval Manager Notifications through email. Email notification can be set up in the Administration Tab of the MetaCommunications Production Portal. When a new account is created, the new user will receive an email providing them with their credentials. Approval Manager users will also receive email notifications about actions they need to take in proof approval processes and reminders to perform various Approval Manager tasks.

For more information visit:
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16245


Q&A with Technical Support

What are the Proofer File Type Associations in Approval Manager?

Approval Manager is a proof approval workflow management tool, not a technical proofing tool. By configuring the Proofer File Type Associations, the administrator can identify the types of files that are commonly proofed and tell Approval Manager which proofing software to use when those file types are incorporated in an Approval Manager workflow. Approval Manager integrates with Adobe Acrobat products and Kodak RealTimeProof Partner, so that proofs can be opened within the corresponding technical proofing tool from within Approval Manager. Depending on the technical proofing tool used, comments, text edits, annotations, notes, and approval statuses can automatically be synced with Approval Manager.

For more information visit:
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16245


Smart Tip of the Month

Reports with SQL Reporting Services

A new solution using Microsoft SQL Server Reporting Services provides an integrated approach to executing and viewing reports from within Digital Storage Manager or Virtual Ticket 7.0. SQL Reporting Services is a free add-on to Microsoft SQL Server 2000 and has the ability to generate scheduled and ad-hoc reports. The reports generated from SQL Server Reporting Services can be invoked through a MetaScript in Virtual Ticket and streamed back to the workstation of the user running the report in one of several different formats, including PDF and Excel.

For more information visit:
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16237


Additional Resources

SQL Reporting Service Information

This month we highlighted Microsoft SQL Server Reporting Services, support for which has been added to Virtual Ticket 7.0 and is a free add-on to SQL Server 2000. Reports for SQL Server Reporting Services can be programmed using Visual Studio. The following web sites provide a detailed overview of SQL Reporting Services and resources for programmers.

Product Overview
http://www.microsoft.com/sql/technologies/reporting/overview.mspx

How to Author, Manage and Deliver Reports
http://www.microsoft.com/sql/prodinfo/previousversions/rs/rs_authoringdemo.mspx

Reporting Services Books
http://www.microsoft.com/sql/prodinfo/previousversions/rs/rs_books.mspx


Knowledge Builder

New articles this month

16235 – Configuring Job Manager Print Form permissions in Production Portal
This article describes how to configure Job Manager Print Form permissions via the MetaCommunications Production Portal.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16235

16237 - Using reports based on SQL Reporting Services with MetaCommunications products
This article describes the integration between MetaCommunications products and SQL Reporting Services.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16237

16245 - Configuring Email Notifications in Production Portal
This article describes how to configure the email notifications component of the MetaCommunications Production Portal.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16245

16246 - Configuring Approval Manager Proofer File Type Associations
This article describes how to configure the Proofer File Type Associations that are used by Approval Manager.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16246




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