June/July 2004 Edition
Feature Spotlight: Illustrator CS/InDesign Support
Q&A with Technical Support: Order Acknowledgement Amount Totals
Smart Tip of the Month: Choosing Contact Information
Third Party Software: WinRAR
Support Bookshelf: Microsoft SQL Server 2000 Resource Kit
Feature Spotlight
Illustrator CS/InDesign Support
Support for Adobe Illustrator CS and InDesign has been implemented into Virtual Ticket Production Pack 3.0 which is supported by the most recent version of Virtual Ticket 5.5. This support adds a new file type in Virtual Ticket 5.5 for InDesign, allowing for the generation of thumbnails, extended previews and extraction of metadata from InDesign 2.0/CS files.
For more information, visit:
http://www.meta-comm.com/customers/downloads/
Q&A with Technical Support
Are the Subtotal and Total fields on the Jobs Entry and Edit window stored in the database so they can be used in an Order Acknowledgement print form?
The subtotal and total fields found in the Job Entry and Edit window are calculated dynamically each time quantity and price values are changed and are not saved in the database. A MetaScript can be used in a print form such as an order acknowledgement to calculate the total of the items included in the Job Entry and Edit window from Job Manager.
A form with this MetaScript example can be found at:
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16166
Smart Tip of the Month
Populating Fields Based on a Popup Menu Selection
You may have a need to review a list of customer contacts and include an individual contact’s information on a job form in Virtual Ticket. By choosing the contact, you wish to display the other pertinent information about the contact, such as the address, city, state, zip and phone number information. The example provided in Knowledge Base article 16165 contains both the customer contact document type form for entering your customer contacts, plus an example job form which retrieves the customer contact information.
For more information, visit:
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16165
Third Party Software
WinRAR
WinRAR is a Windows archiving software similar to WinZip which advertises the ability to compress files 8 to 15 percent more than the ZIP format. This $29 software from RARLabs.com gets significant use at MetaCommunications due to its ease of use when creating self-extracting archives and its ability to maintain the integrity of NTFS data streams, which store Macintosh file resource forks.
For more information, visit:
http://www.rarlabs.com
Support Bookshelf
Microsoft SQL Server 2000 Resource Kit
Microsoft SQL Server 2000 Resource Kit.This book is a resource intended for developers and larger scale enterprise DBAs. This book provides an in-depth look at topics such as migrating data from various database systems to Microsoft SQL Server, database administration issues such as security and managing database change, and covers topics related to availability and keeping your SQL server online.
To find out how it works, visit:
http://www.microsoft.com/windows2000/techinfo/howitworks/
New MetaCommunications Knowledge Base Articles this month:
16087 – Correcting Incorrect Job Charges in Job Manager/Cost Plus
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16087
16165 – Populating Fields Based on a Popup Menu Selection
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16165
16166 – Totaling a Grid Column in Job Manager/Virtual Ticket
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16166
16167 – Automating the MetaCommunications FTP Logs Uploader
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16167
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